Our goal in Premium GrainsSM is to originate, load, and deliver identity preserved products that meet or exceed the requirements of our customer. We actively listen to our customers concerns and work in partnership with reliable growers and grain handlers who are willing to respond to the customers ideas.
Handling differentiated products requires a high level of communication, coordination, and commitment from all participants in the supply chain. We have incorporated ISO 9001:2008 into our management system which coordinates decentralized production areas in order to achieve consistency and responsiveness for the end-user.
ISO systems are focused on quality management designed to respond to the customers requirements. ISOs focus on the customer matches CGBs overall philosophy. We began the ISO 9001 certification process in 2001 and to date, CGB has completed ISO 9001 certification for several locations. Several of our major river terminals are included on our ISO 9001 certificate. Click here to view our ISO 9001 Certificate showing our scope of activity and a complete list of certified sites.
Developing our Quality Management System has helped CGBs Premium GrainsSM programs by:
Improving communication and control processes.
Assisting our employees understanding of the customers objectives.
Enabling CGB to better coordinate and comply with new programs.